Location: Patna, Bihar, India. Client / Facility Type: Our client is a charitable cancer and multispeciality hospital serving inpatient, outpatient and long-term treatment populations. Minimum Education: Master of Social Work, Master’s in Medical and Psychiatric Social Work, Psychology, Counselling, or a related recognised qualification. Years of Experience: 2 to 5 years of experience in hospital social work, patient counselling, community outreach, rehabilitation support or healthcare programme coordination. Minimum Salary: INR 26,000 per month. Maximum Salary: INR 42,000 per month. Salary Currency: INR.
Job Overview
Our client in Patna requires a Medical Social Worker to support patients and families navigating treatment, hospital systems, financial stress, discharge planning and community resources. The role is especially important for patients receiving long-duration care, repeat follow-up, palliative support or multidisciplinary treatment where emotional and practical barriers can affect continuity of care.
Detailed Responsibilities
The Medical Social Worker will assess patient and family needs, document social and financial concerns, counsel families on available hospital processes and connect eligible patients with charitable schemes, insurance support, government programmes or community resources where applicable. The professional will coordinate with doctors, nurses, billing teams, counsellors, rehabilitation professionals and external agencies to help patients access care without unnecessary delays. Responsibilities include discharge-planning support, crisis counselling within scope, follow-up coordination, maintaining confidential records, supporting consent or communication processes when requested by the clinical team and participating in patient-support initiatives. The role requires sensitivity to language, poverty, stigma, family dynamics and grief, while maintaining clear professional boundaries.
Candidate Profile
The ideal candidate is empathetic, resilient, organised and able to work with patients from diverse social and economic backgrounds. They should be comfortable handling emotionally difficult conversations, coordinating across departments and keeping accurate records. Experience in oncology, palliative care, mental health, rehabilitation or public-health outreach will be valuable.
Licensing / Registration Notes
Any state-specific professional registration, safeguarding training or hospital credentialing requirements must be met. Candidates should provide degree certificates, experience records and training documentation during employer verification.
